Returns & Claims Form Order number Please do not fill in: E-mail Please tell us how we can help you: Returning items [within 14 days of receipt of goods] Items damaged [reporting obligatory within 48 hours of receiving your package] Items missing [reporting obligatory within 48 hours of receiving your package] Defective product [warranty claim] Others Preferable way of solving: Refunding money [back to your bank account] Discount coupon for your next purchase Exchange of goods Other Information useful to speed up the process IBAN (bank account number) Mobile phone: Where could we deliver the new item? (In case you wanted to send a new item) Tracking number of the return shipment (In case you are returning the goods to our address below) Tell us what happened (e.g. code/name of the item and description of the defect) Zpráva - Please note that the returned goods must always be sent to this address:HOTchilli s.r.o.Cestlice 27125101 CestliceCzech Republic
